Business As Usual
We know how important your system is to your business that’s why we’re continuing to provide all services for your Sage 1000 solution – our support, development, consultancy, account management, and Pinnacle Direct teams are here to work with you to make sure you’re getting the most from your solution. We have a full schedule of free training to help you do just that.
Free Sage 1000 Training
View ScheduleOur Promise
"We understand just how important your Sage 1000 or Line 500 system is to your business.
And we’re here to support you – whether that’s supporting your current solution, talking to you about your future business needs, reviewing your migration options or getting you up and running on your new solution"
Rachel Tindle
Professional Services Director
Our Great Team
We have a team of over 30 experts who can continue to support your business needs between now and 2029
Martina Ryan
Sage 1000 Support Team Leader
Kerry Hudson
Pinnacle Direct Manager
Dave Hudson
Sage 1000 Account Manager
Sage 1000 Withdrawal of Support Timeline
Sage recently announced the withdrawal of support for Sage 1000 and Line 500 – this is going to be a gradual process and Pinnacle are here to support you every step of the way.
Legislative Changes
Legislative changes are available until September 2022
Module Purchase
Additional module purchases are available until December 2022
Defect Fixes
Defect fixes via patch release until 2023
Extended support
Extended support from Sage for Sage 1000 and Sage Line 500 until the beginning of January 2025
Continuity of services from Pinnacle
Pinnacle will provide full continuity of service to 2029
Beyond 2025
We will provide reasonable endeavours support until 2029
Sage 1000 Migration Team
We have a team in place focused on Sage 1000 Migration to help you understand which solution will be right for you moving forward, and when the time is right to make the transition as smooth and easy as possible.
Mark Green
Mark Green has over 20 years of experience providing Accounting & ERP business management solutions to SMEs enabling them to optimise their operations.
Mark is familiar with industry challenges, requirements, and regulations within the manufacturing, distribution, construction, and business services sectors and based on your processes and aspirations will be able to suggest the optimum solution for your business.
Contact Mark today to discuss your options or book onto one of our Sage 1000 migration webinars
Book your free migration consultation
Learn MoreNext Event
Web Workshop - The Best of Excel – Top Tips from Previous Sessions
29th January 2025
10:00am
Webinar
A Modern ERP Solution to Suit you
The Pinnacle portfolio offers a migration path that will fit your business needs now while supporting your future growth. It offers modern cloud connected technology, easy integration with other solutions and a platform for your digital transformation.
Sage 200
Control your business and gain complete visibility over your operations. Sage 200 uses the power and productivity of the desktop, with the freedom and control of smart, secure software. Get business-wide, market-leading software full of the features and functionality you need when you need them – and with scalable solutions that grow with your business.
Sage Intacct
From scale-ups to global enterprises: Gain real-time visibility and automate time-consuming processes with easy-to-use cloud software that grows with you. As a best-in-class financial management solution, Sage Intacct provides a simple and flexible open API to dozens of related solutions, such as Salesforce, Expensify, Kimble and many more. With easy connection and integrations with other solutions, Sage Intacct can be configured to your exact industry and business requirements.
Acumatica, The Cloud ERP
A solution that’s tailored to your needs and ready to evolve with your growing business—a born-in-the-cloud platform built to integrate with the way you work, with technology that connects your business across time and distance. Flexible deployment and growth-friendly licensing puts customers first and is ready to scale with your changing needs
See the products in action - book your place on one of our migration webinars
Book nowFAQ
When do I need to move from Sage 1000 or Line 500?
This will really depend on your individual business needs. We’ll be providing services and support as usual for the solutions but there will be limited legislative updates or defect fixes from Sage – so this may be something to consider when planning your migration.
Will Pinnacle still support my Sage 1000 or Line 500 solution?
Yes – We are providing full continuity of service and support to 2025 and we will provide reasonable endeavours support until 2029.
Can I still add additional users to my existing system?
Yes – you can still add additional user or company licences to your current solution.
Which products can I move to?
The Pinnacle portfolio offers a migration path that will fit your business needs now while supporting your future growth. Our Migration Managers are on hand to talk you through the options – whether you choose Sage 200, Sage Intacct, Sage X3, or Acumatica, The Cloud ERP, our experts are here to make your transition as easy as possible.
Still undecided? Explore other Sage products
Explore Sage Products