Revitalised Sage system powers growth for Nippon Gohsei (UK) Ltd

As Nippon Gohsei (UK) Ltd evolved to gain ISO 9001 and ISO 14001 accreditation, it undertook a review of its key business applications and general IT systems.

Chris Morfitt, Business System Development Manager, recalls, “It became obvious that we were using a by then obsolete version of Sage Line 500 and we were under some pressure to move to SAP, which our German sister company was using. However we were reluctant to migrate to SAP as the option to install, develop and retrain was not cost-effective."

The Pinnacle team has gone on to help Nippon Gohsei (UK) Ltd to improve its business processes and increase efficiency. Chris gives an example, “Pinnacle has helped us to go virtually paperless. Now all European staff can access and share information across a browser, with a full audit trail on all documents, in a way previously inconceivable.”

The Nippon Gohsei (UK) Ltd experience has been so successful that its European Sales office in Düsseldorf is now using Sage to deliver key business processes. He stresses, “Pinnacle’s impact has been absolutely fantastic. They understand our needs,technically and in terms of our business, and we receive flexible, responsive support. They’re proactive, too, about updating us with product information, which all adds value.”

With its high levels of manufacturing and distribution consultancy skills and its innovative approach, Pinnacle is positioned to provide comprehensive, forward-looking support to Nippon Gohsei (UK) Ltd.

Excellent day-to-day service is backed by professional account management to measure and build the long term relationship.