Pinnacle is a nationwide IT Services Support provider, operating locally from 11 offices across the UK & Ireland: Aberdeen, Belfast, Birmingham, Dublin, Glasgow, Hull, London, Maidstone, Newcastle, Portsmouth, Warrington.
Our various locations allows us to provide your business with the benefit of having local expert IT support, account management and customer services teams.
We are able to offer your business:
Many of the team have been working in IT for over 15 years. We pride ourselves in the quality of our support and our close relationship with customers.
The Pinnacle System Care package is our 24/7 monitoring service.
Pinnacle System Care allows us to monitor:
Implementation and Project Management Services
Pinnacle offer full planning of installations no matter how small or large - minimising downtime. Your Pinnacle account manager will work alongside the implementation team to assist with any infrastructure upgrades or replacements.
Third Party Liaison
Liaison with third party companies such as ISP's and specialist software suppliers is also offered.
We answer over 5000 IT Support Calls per year and 97% of calls are responded to within 30 minutes. When needed we are able to act quickly to provide an onsite presence.
